Affiliate Programs FAQ

  • Event organizers can create an event-specific affiliate program to increase attendance for their event by offering a referral commission to third-party promoters. The payment can either be a fixed dollar amount or a percentage of the ticket price, set by the event organizer. They are responsible for making payments to their affiliates' PayPal account, unless otherwise indicated in their affiliate program description. Eventbrite is in no way responsible for any earnings owed to you by event organizers.
  • To join an event-specific affiliate program, you must receive an invitation from the event organizer and click on the embedded link in the email. You will receive a unique URL which you must use to refer attendees to that event.
  • You can view all of your event affiliate programs, along with basic stats and earnings on the Event Affiliate Program page. You can access this page by logging into your Eventbrite account, clicking on your email address in the upper right, selecting Settings, then clicking on Event Affiliate Program.
  • Affiliate program owners are responsible for making payments to your PayPal account, unless otherwise indicated in their affiliate program description. Your PayPal account email address is listed at the bottom of the Payout Methods page. You can access this page by logging into your Eventbrite account, clicking on your email address in the upper right, selecting Settings, then clicking on Payment Accounts. Make sure this PayPal account email is accurate. If you don't have a PayPal account, open an account now.

What’s ticket refund policy?

No refund for any of our ticket purchases-you can upgrade or downgrade it--within 30 days of purchase and 30 days before the event with the regular price but the prices will be higher as the date is closer to the event date.


Do you ship oversees and to P.O. boxes?

No , Tickets can be picked up at the event or online bar-code can be downloaded. When you arrive to the event site we scan your barcode to check in. You must have valid Government issued ID to enter the event.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.


1. What are the minimum browser requirements?

For the best viewing experience Oscar.com requires these minimum browser requirements:

Desktop Browsers

  • Internet Explorer 9.0+
  • Mozilla Firefox 39.0+
  • Google Chrome 31.0+
  • Safari 8.0+
  • Microsoft Edge 1.0+

Phone & Tablet Browsers

  • Mobile Safari 4+
  • Chrome Mobile 28+
  • Amazon Silk 3+

Android Browser 4.0+

2. I'm getting an Adobe Flash shared objects error message.

The Adobe Flash shared objects error message occurs when your Flash storage settings are either too limited or set to “None.” In order to resolve this issue, follow these steps:

Step 1:

Step 2:

Step 3:

Reload the ABC page that you were on.

3. How do I install or upgrade the Adobe Flash Player?

On the computer, our video player requires Adobe Flash 10.2 or above. Download the free Adobe Flash plug-in on Adobe’s website.

http://get.adobe.com/flashplayer

4. Why do I need to enable Javascript? How do I do this?

ABC uses Javascript to improve your viewing experience. Javascript allow us to give you a more robust user interface, which is a fancy way of saying it makes things easier and better when it comes to the way you interact with the content.

To enable Javascript, please reference instructions below depending on your browser:

Google Chrome

1. Select Chrome in the menu bar.

2. Choose Preferences.

3. Click "Show advanced settings…" at the bottom of the browser.

4. Click Content Settings in the "Privacy section."

5. Select Allow all sites to run JavaScript in the 'JavaScript' section.

6. Click Done to update.

Mozilla Firefox (mac)

1. Select Firefox in the menu bar.

2. Choose Preferences.

3. Choose Content from the top navigation.

4. Select the checkbox next to Enable JavaScript.

Internet Explorer

1. Select Tools from the top menu.

2. Choose Internet Options.

3. Click on the Security tab.

4. Click on Custom Level.

5. Scroll down until you see the section labeled "Scripting."

6. Under "Active Scripting," select Enable and click OK.

Apple Safari

1. Open the Safari menu on your browser's toolbar.

2. Choose Preferences.

3. Choose Security.

4. Select the checkbox next to Enable JavaScript.

5. Why do I have to accept cookies? How do I do this?

We use cookies to tell you what’s new since your last visit, and to store your login info so that you don’t have to enter it every time you visit.

Enable Cookies – Instructions below depending on your browser:

Internet Explorer

1. Click Start > Control Panel. (With Windows XP Classic View, click the Windows Start button > Settings > Control Panel).

2. Click Network and Internet

3. Click the Internet Options icon.

4. Select the Privacy tab.

5. Click Advanced.

6. Select ""Override automatic cookie handling"" under the ""Cookies"" section in the Advanced Privacy Settings window.

7. Select the ""Accept"" or ""Prompt"" option under ""First-party Cookies.""

8. Select the ""Accept"" or ""Prompt"" option under ""Third-party Cookies."" (If you select the ""Prompt"" option, you'll be asked for approval every time a website attempts to send you a cookie.)

9. In the Internet Options window, click OK to exit.

Mozilla Firefox for Windows

1. Click Settings.

2. Click Privacy in the top panel.

3. Set "Firefox will:" to "Use custom settings for history."

4. Check the box next to "Accept cookies from sites" to enable cookies.

5. Click OK.

Mozilla Firefox for Mac

1. Select Firefox from the menu bar

2. Select Preferences.

3. Click Privacy.

4. Set "Firefox will:" to "Use custom settings for history."

5. Check the box next to "Accept cookies from sites" to enable cookies.

Google Chrome for Windows

1. Click the Tools menu.

2. Click Settings.

3. Click "Show advanced settings…" at the bottom of the browser.

4. Click Content settings in the "Privacy" section.

5. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to ""Block all third-party cookies without exception.""

6. Click Done to update.

Google Chrome for Mac

1. Select Chrome in the menu bar.

2. Choose Preferences.

3. Click "Show advanced settings…" at the bottom of the browser.

4. Click Content settings in the "Privacy" section.

5. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to ""Block all third-party cookies without exception.""

6. Click Done to update.

Apple Safari

1. Select Safari in the menu bar.

2. Select Preferences.

3. Click Privacy in the top panel.

4. Under "Block cookies" select "From third parties and advertisers."